Mail a cancellation letter online
Some companies make you cancel in writing — gyms, alumni dues, subscription boxes, magazine subscriptions, and timeshares are common. Type your cancellation letter, enter the company address, and we mail it through USPS within 24 hours.
How it works
Four steps. Most letters take under two minutes from sign-in to mailed.
- 1
Write your cancellation
State your full name, account number, and the date you want the cancellation effective.
- 2
Enter the company address
Use the address printed on your contract or invoice. If the contract specifies a particular address for cancellations, use that one.
- 3
Pay the flat fee
One price covers printing, envelope, USPS postage, and delivery.
- 4
We mail within 24 hours
You receive a dated email confirmation. The PDF copy is kept on your order page.
Who this is for
- Anyone canceling a gym membership that requires written notice
- Subscription cancellations that the company will not process by phone
- Timeshare or club cancellations
- People who tried to cancel by phone or chat and were stalled
Common use cases
Gym membership cancellation
Many US gyms require written cancellation. A mailed letter satisfies the contract.
Subscription box cancellation
Cancel a subscription that has stopped responding to email or chat.
Magazine and newspaper cancellations
Print subscriptions often require written cancellation by mail.
Timeshare cancellations
Some timeshare contracts include a written-cancellation clause within a state-mandated rescission period.
What you can rely on
PostPal is operated as a utility, not a marketing channel. We do one thing: print and mail your documents through USPS.
- Domestic
- $5
- 2-5 business days
- International
- $10
- 7-14 business days
- Dated email receipt — useful as evidence of when cancellation was sent
- Mailed via USPS within 24 hours
- PDF of the letter retained on your order page
- Files deleted after mailing
Frequently asked questions
Why do some companies require written cancellation?
It is a friction tactic. A written cancellation requirement makes cancellation slower than the original sign-up, which preserves revenue. The FTC has been working on a "Click-to-Cancel" rule to restrict these practices in some industries — check current FTC guidance.
What should I include in the letter?
Full legal name, account or member number, the contract effective date if known, the date you want cancellation effective, and a clear statement: "I am canceling my [service] effective [date]." Sign the letter.
Should I send by Certified Mail?
For high-value contracts (gym memberships with annual commitments, timeshares within a rescission window), Certified Mail with Return Receipt provides proof of receipt. PostPal mails standard First-Class Mail; for Certified Mail, contact us before paying.
What if the company keeps charging me after I cancel?
Send a follow-up complaint letter and contact your bank or credit card to dispute charges incurred after cancellation. Your dated email receipt from PostPal serves as evidence of when cancellation was given.
Where should I send it?
Use the address printed on your contract under "cancellation," "notices," or "customer service." If no specific address is given, use the company's headquarters address.
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Ready to send?
Type a letter or upload a PDF. We mail it via USPS within 24 hours.