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Consumers Energy Company mailing address

To mail a letter to Consumers Energy Company, an electric & natural-gas utility serving the Lower Peninsula of Michigan, send it to the correspondence address at Consumers Energy Company, One Energy Plaza, Jackson, MI 49201. Consumers Energy provides electricity and natural gas across most of Michigan's Lower Peninsula, a subsidiary of CMS Energy. This is Consumers Energy Company's publicly listed correspondence address — for billing disputes, service requests, account closures, and formal notices. It's not the address utilities use for bill-payment remittance; use the PO Box printed on your own bill for payments. Add your return address if you'd like a reply, and confirm this address on Consumers Energy Company's official contact page before anything time-sensitive.

Consumers Energy Company — correspondence address

Consumers Energy Company
One Energy Plaza
Jackson MI  49201

Written correspondence — billing disputes, service requests, account closures, and formal notices. Not the separate address used for bill-payment remittance; use the payment stub or PO Box printed on your own bill for that.

Verified September 2026sec.gov

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Your name
Your return address

Consumers Energy CompanyOne Energy PlazaJackson, MI 49201

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Key facts

  • This is Consumers Energy Company's correspondence mailing address, taken from the utility's own contact page.
  • Consumers Energy Company is an electric & natural-gas utility serving the Lower Peninsula of Michigan.
  • Use it for letters, disputes, service requests, and formal notices — not for bill payments, which go to a separate PO Box printed on your bill.
  • Include your account number and service address so the utility can find your file.
  • Include your return address and a reference number so the utility can respond.
  • PostPal prints your letter and mails it for you — no printer, envelope, stamps, or post office trip.

How to send your letter

  1. 1

    Decide what your letter is for

    Use this address for written correspondence — a billing dispute, a service request, an account closure, or a formal notice. If you're mailing a cheque or payment, use the remittance address printed on your own bill instead; utilities almost always route payments to a separate PO Box.

  2. 2

    Write your letter

    Include your account number, your service address (if different from your mailing address), the outcome you're looking for, and your return address so Consumers Energy Company can respond.

  3. 3

    Address it to the correspondence address

    First line: Consumers Energy Company. Then the street: One Energy Plaza. Then the city line: Jackson MI 49201.

  4. 4

    Send it with PostPal

    Write or upload your letter to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.

Common questions

What does Consumers Energy Company do?

Consumers Energy provides electricity and natural gas across most of Michigan's Lower Peninsula, a subsidiary of CMS Energy. It serves the Lower Peninsula of Michigan. The address above is its correspondence address — the right place for account letters, disputes, and formal notices.

What is Consumers Energy Company's mailing address?

Consumers Energy Company, One Energy Plaza, Jackson, MI 49201. This is Consumers Energy Company's publicly listed correspondence address. Confirm it on Consumers Energy Company's official contact page before anything time-sensitive — utilities occasionally change offices and PO Boxes.

Can I mail my bill payment to this address?

Not usually. This is a correspondence address for letters, not the payment-processing address most utilities use for mailed cheques. Use the remittance address or PO Box printed on your own bill for payments, and this address for everything else — disputes, service requests, and written notices.

How do I dispute a charge or file a complaint by mail?

Write a clear, dated letter explaining the charge or issue, include your account number and any supporting documents, state what resolution you're asking for, and include your return address. Mailing it creates a dated paper record, which can help if the dispute escalates.

How do I close or transfer my account by mail?

Include your account number, the closing/transfer date, your forwarding address, and a phone number in case Consumers Energy Company needs to confirm details. Most utilities also offer this online or by phone, which is often faster if you're on a tight moving deadline — mail is best for a written record or when online/phone options aren't available.

How do I mail Consumers Energy Company a letter without a printer?

Write or upload your letter to PostPal with the address prefilled. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all utility-company mailing addresses →

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