Where to mail a Clarity Services report dispute
To dispute an error on your Clarity Services report by mail, send your letter to Clarity Services, Inc., a part of Experian, Consumer Support Division, P.O. Box 16, Allen, TX 75013. Clarity Services compiles short-term, payday, rent-to-own, and other subprime lending data used by lenders serving borrowers with thin or damaged credit files. It is a specialty consumer reporting agency owned by Experian, separate from Experian’s own mainstream credit report.
Clarity Services — mail-in disputes
Clarity Services, Inc. a part of Experian Consumer Support Division P.O. Box 16 Allen, TX 75013
Disputing inaccurate subprime or alternative-lending data on your Clarity Services report by mail.
Write it now. We print & mail it for $5.
Type your letter in the browser. We print it, stamp it, and hand it to USPS — usually same business day. No printer, no stamps, no post office.
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- Confirmation of Mailing emailed
Your name
Your return address
Clarity Services, Inc.Consumer Support DivisionP.O. Box 16Allen, TX 75013
Your letter, printed and mailed for you.
Key facts
- Mailed disputes go to Clarity Services, Inc., a part of Experian, Consumer Support Division, P.O. Box 16, Allen, TX 75013.
- Clarity Services tracks short-term/payday loans, rent-to-own accounts, and other subprime lending — not mainstream credit accounts.
- Clarity Services is owned by Experian but is a separate specialty consumer reporting agency with its own report, distinct from your regular Experian credit report.
- Lenders serving borrowers with thin or damaged credit files commonly pull a Clarity report to assess repayment risk.
- You are entitled to a free Clarity Services consumer disclosure report once every 12 months under the FCRA.
How to send your letter
- 1
Get your Clarity Services consumer disclosure report first
Request your free report so you can see exactly which accounts are on file and cite the specific entry you are disputing.
- 2
Write a clear dispute letter
State your full name and current address, identify the disputed account (lender name and account number), explain why it is wrong, and ask Clarity Services to correct or remove it.
- 3
Attach copies of your evidence
Include copies of anything that supports your dispute — a payoff statement, a loan agreement, or proof of the correct balance. Keep your originals.
- 4
Mail it to Clarity Services
Address it to Clarity Services, Inc., a part of Experian, Consumer Support Division, P.O. Box 16, Allen, TX 75013. A dated proof of mailing starts the clock on the investigation window.
- 5
Send it without a printer
Write your dispute in PostPal, attach your evidence as PDFs or photos, and we print, envelope, and mail it via USPS for $5 — with a dated confirmation email as your proof of mailing.
Common questions
What is the mailing address to dispute a Clarity Services report?
Clarity Services, Inc., a part of Experian, Consumer Support Division, P.O. Box 16, Allen, TX 75013. Send a written dispute with copies of any supporting documents.
Is Clarity Services the same as my Experian credit report?
No. Clarity Services is a separate specialty consumer reporting agency owned by Experian. It compiles subprime and alternative-lending data — short-term loans, rent-to-own, installment loans — distinct from your regular Experian credit file.
Why did a lender check my Clarity Services report?
Lenders who serve borrowers with thin or damaged credit files — payday lenders, rent-to-own retailers, some installment lenders — commonly pull a Clarity report to assess repayment risk before extending credit.
How long does a Clarity Services investigation take?
Generally 30 days from when Clarity Services receives your dispute, under the FCRA. Keeping dated proof of mailing establishes when that window started.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.