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Where to mail a First Advantage background-check dispute

To dispute an error on your First Advantage background-check report by mail, send your letter to First Advantage Consumer Center, P.O. Box 105292, Atlanta, GA 30348-5292. First Advantage is a specialty consumer reporting agency that runs pre-employment screening — criminal records, employment history, and education verification — for employers. Under the FCRA, if a report from First Advantage contributed to a job offer being withdrawn or delayed, you have the right to see the report and dispute anything inaccurate.

First Advantage — mail-in disputes

First Advantage Consumer Center
P.O. Box 105292
Atlanta, GA 30348-5292

Disputing inaccurate information on your First Advantage employment background-check report by mail.

Verified September 2026consumerfinance.gov

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First Advantage Consumer CenterP.O. Box 105292Atlanta, GA 30348-5292

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Key facts

  • Mailed disputes to First Advantage go to First Advantage Consumer Center, P.O. Box 105292, Atlanta, GA 30348-5292.
  • First Advantage reports employment-screening information (criminal records, employment/education history) — not credit accounts or loans.
  • If a background check contributed to an adverse hiring decision, the employer must give you a copy of the report and a summary of your FCRA rights before finalizing that decision (the "adverse action" process).
  • The FCRA requires the screening company to investigate and respond, generally within 30 days of receiving your dispute.
  • A First Advantage dispute does not touch your Equifax, Experian, or TransUnion credit report — those are separate agencies tracking separate information.

How to send your letter

  1. 1

    Get a copy of your report

    Request your First Advantage consumer report (or use the copy the employer sent you as part of an adverse-action notice) so you can identify exactly which entry is wrong.

  2. 2

    Write a clear dispute letter

    State your full name and current address, identify each item you are disputing, explain why it is wrong, and ask First Advantage to correct or remove it.

  3. 3

    Attach copies of your evidence

    Include copies of anything that supports your dispute — a court dismissal record, an employment verification letter, or a diploma. Keep your originals.

  4. 4

    Mail it to First Advantage

    Address it to First Advantage Consumer Center, P.O. Box 105292, Atlanta, GA 30348-5292. A dated proof of mailing starts the clock on the 30-day investigation window — especially important if a job offer is time-sensitive.

  5. 5

    Send it without a printer

    Write your dispute in PostPal, attach your evidence as PDFs or photos, and we print, envelope, and mail it via USPS for $5 — with a dated confirmation email as your proof of mailing.

Common questions

What is the mailing address to dispute a First Advantage background check?

First Advantage Consumer Center, P.O. Box 105292, Atlanta, GA 30348-5292. Send a written dispute with copies of any supporting documents; First Advantage must investigate, generally within 30 days.

A job offer was withdrawn because of my background check — what are my rights?

Before taking adverse action based on a background check, an employer must give you a copy of the report and a "Summary of Your Rights Under the FCRA," and give you a reasonable chance to dispute it before the decision is finalized. If you weren't given this notice, that itself may be an FCRA violation.

How long does the investigation take?

Generally 30 days from when the company receives your dispute. Keeping dated proof of mailing establishes when that window started — important if a hiring decision is time-sensitive.

Could the same error be on a background check from a different company?

Only First Advantage will investigate a dispute sent to it. If you've had background checks run by more than one screening company (for example Sterling or HireRight), and the same error appears on both, you'll need to dispute with each separately.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

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