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Where to mail a LexisNexis (C.L.U.E.) report dispute

To dispute an error on your LexisNexis Risk Solutions consumer report by mail, send your letter to LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108. LexisNexis compiles the C.L.U.E. report — up to 7 years of your auto and home insurance claims history — which insurers pull to decide whether to offer you a policy and at what price. It is separate from Equifax, Experian, and TransUnion, which track credit accounts. Under the FCRA, LexisNexis must investigate a mailed dispute free of charge.

LexisNexis Risk Solutions — mail-in disputes

LexisNexis Risk Solutions Consumer Center
P.O. Box 105108
Atlanta, GA  30348-5108

Disputing inaccurate insurance-claims history (a C.L.U.E. report) on your LexisNexis consumer file by mail.

Verified September 2026consumer.risk.lexisnexis.comconsumerfinance.gov

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Your name
Your return address

LexisNexis Risk Solutions Consumer CenterP.O. Box 105108Atlanta, GA 30348-5108

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Key facts

  • Mailed disputes go to LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108.
  • The C.L.U.E. report lists up to 7 years of auto and home insurance claims — including claims that were denied or never paid out.
  • Auto and home insurers pull your C.L.U.E. report to decide whether to offer you a policy and at what premium, similar to how lenders use a credit report.
  • You are entitled to a free LexisNexis consumer disclosure report once every 12 months under the FCRA.
  • A LexisNexis dispute does not touch your Equifax, Experian, or TransUnion credit report — those are separate agencies tracking separate information.

How to send your letter

  1. 1

    Get your LexisNexis consumer disclosure report first

    Request your free report so you can see exactly which claims are on file and cite the specific entry you are disputing.

  2. 2

    Write a clear dispute letter

    State your full name and current address, identify the disputed claim (insurer name, policy or claim number, and date), explain why it is wrong, and ask LexisNexis to correct or remove it.

  3. 3

    Attach copies of your evidence

    Include copies of anything that supports your dispute — a letter from the insurer, proof a claim was withdrawn, or proof of the correct claim amount. Keep your originals.

  4. 4

    Mail it to LexisNexis

    Address it to LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108. A dated proof of mailing starts the clock on the investigation window.

  5. 5

    Send it without a printer

    Write your dispute in PostPal, attach your evidence as PDFs or photos, and we print, envelope, and mail it via USPS for $5 — with a dated confirmation email as your proof of mailing.

Common questions

What is the mailing address to dispute a LexisNexis C.L.U.E. report?

LexisNexis Risk Solutions Consumer Center, P.O. Box 105108, Atlanta, GA 30348-5108. Send a written dispute with copies of any supporting documents; LexisNexis must investigate free of charge under the FCRA.

What is a C.L.U.E. report?

C.L.U.E. (Comprehensive Loss Underwriting Exchange) is a database LexisNexis Risk Solutions maintains of up to 7 years of your auto and home insurance claims history. Insurers check it before offering you a policy or setting your premium.

Why did my insurance premium go up or my application get declined?

Insurers commonly base pricing and approval decisions on your C.L.U.E. report. Requesting your free LexisNexis consumer disclosure report is the first step to seeing what claims are on file and disputing anything inaccurate.

Is LexisNexis the same as a credit bureau?

No. LexisNexis Risk Solutions is a specialty consumer reporting agency that tracks insurance claims history, not credit accounts. Equifax, Experian, and TransUnion are separate agencies that handle credit reports.

Sources

Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.

See all credit & consumer reporting agency addresses →

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