Edfinancial Services mailing address
To mail a letter or form to Edfinancial Services — which services federal Direct Loans and FFELP loans on behalf of the U.S. Department of Education — send it to Edfinancial Services, PO Box 36008, Knoxville, TN 37930-6008. Edfinancial Services is a Knoxville, Tennessee-based federal student loan servicer contracted by the U.S. Department of Education. It services both Direct Loans and older Federal Family Education Loan Program (FFELP) accounts. Use this address for general correspondence, deferment/forbearance and income-driven repayment paperwork, and discharge or forgiveness claims. Payments often go to a separate address, so check your statement or Edfinancial's official contact page before mailing one.
Edfinancial Services — correspondence address
Edfinancial Services PO Box 36008 Knoxville TN 37930-6008
General correspondence, deferment/forbearance and income-driven repayment paperwork, and discharge or forgiveness claims for federal Direct Loans and FFELP loans on behalf of the U.S. Department of Education. Confirm before mailing a payment — servicers often use a separate payment-only address or lockbox.
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Edfinancial ServicesPO Box 36008Knoxville, TN 37930-6008
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Key facts
- This is Edfinancial Services's published correspondence address, taken from its own contact page.
- Edfinancial Services services federal Direct Loans and FFELP loans on behalf of the U.S. Department of Education.
- Use it for general correspondence, forms, and claims — not necessarily for payments, which many servicers route to a separate address.
- Include your loan or account number on the form itself, not just the envelope or a cover letter.
- Many forms can also be submitted through the servicer's online account portal, which is usually faster than mail.
- PostPal prints your letter and mails it for you — no printer, envelope, stamps, or post office trip.
How to send your letter
- 1
Check whether it can go through your online account first
Most servicers, including Edfinancial, process forms faster through their online borrower portal than by mail. Use paper when a form needs a wet signature, you can't access the portal, or Edfinancial has specifically asked you to mail something.
- 2
Include your loan/account number on everything
Write your full name and loan or account number on the form itself and on any cover letter — loose pages that fall out of an envelope are the most common reason mailed paperwork gets delayed or lost.
- 3
Address it to the correspondence office
First line: Edfinancial Services. Then: PO Box 36008. Then the city line: Knoxville TN 37930-6008.
- 4
Send it with PostPal
Write or upload your letter or form to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.
Common questions
What is the Edfinancial Services mailing address?
Edfinancial Services, PO Box 36008, Knoxville, TN 37930-6008. This is Edfinancial's published correspondence address for general mail — forms, letters, and paperwork. Confirm it on Edfinancial's official contact page before anything time-sensitive, since servicers sometimes use a different address for payments and can relocate.
What does Edfinancial Services service?
Edfinancial Services is a Knoxville, Tennessee-based federal student loan servicer contracted by the U.S. Department of Education. It services both Direct Loans and older Federal Family Education Loan Program (FFELP) accounts.
Can I mail a payment to this address?
Check first — many servicers, including federal loan servicers, route payments to a separate PO box or lockbox from the one used for general correspondence and forms. The address above is for correspondence; look up your specific payment address on Edfinancial's official contact page or your monthly statement before mailing a check.
Where do I mail a deferment, forbearance, or income-driven repayment form?
Send it to the address above, addressed to Edfinancial Services. Include your loan or account number on the form itself, since separated cover letters and forms can get processed out of order. Many of these forms can also be submitted through your online account, which is usually faster.
How do I mail Edfinancial Services a letter without a printer?
Write or upload your letter to PostPal. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.