Firstmark Services mailing address
To mail a letter or form to Firstmark Services — which services private student loans formerly originated by Discover — send it to Firstmark Services, PO Box 82522, Lincoln, NE 68501-2522. Firstmark Services took over servicing of Discover’s roughly $10.1 billion private student loan portfolio after Discover exited student lending and sold the book in 2024; the loans are now held by Olympic Student Loan Trust with Firstmark handling day-to-day servicing. Use this address for general correspondence, deferment/forbearance and income-driven repayment paperwork, and discharge or forgiveness claims. Payments often go to a separate address, so check your statement or Firstmark Services's official contact page before mailing one.
Firstmark Services — correspondence address
Firstmark Services PO Box 82522 Lincoln NE 68501-2522
General correspondence, deferment/forbearance and income-driven repayment paperwork, and discharge or forgiveness claims for private student loans formerly originated by Discover. Confirm before mailing a payment — servicers often use a separate payment-only address or lockbox.
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Firstmark ServicesPO Box 82522Lincoln, NE 68501-2522
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Key facts
- This is Firstmark Services's published correspondence address, taken from its own contact page.
- Firstmark Services services private student loans formerly originated by Discover.
- Use it for general correspondence, forms, and claims — not necessarily for payments, which many servicers route to a separate address.
- Include your loan or account number on the form itself, not just the envelope or a cover letter.
- Many forms can also be submitted through the servicer's online account portal, which is usually faster than mail.
- PostPal prints your letter and mails it for you — no printer, envelope, stamps, or post office trip.
How to send your letter
- 1
Check whether it can go through your online account first
Most servicers, including Firstmark Services, process forms faster through their online borrower portal than by mail. Use paper when a form needs a wet signature, you can't access the portal, or Firstmark Services has specifically asked you to mail something.
- 2
Include your loan/account number on everything
Write your full name and loan or account number on the form itself and on any cover letter — loose pages that fall out of an envelope are the most common reason mailed paperwork gets delayed or lost.
- 3
Address it to the correspondence office
First line: Firstmark Services. Then: PO Box 82522. Then the city line: Lincoln NE 68501-2522.
- 4
Send it with PostPal
Write or upload your letter or form to PostPal with the address above prefilled. We print it, add your return address, and mail it for you — no printer, envelope, stamps, or trip to the post office.
Common questions
What is the Firstmark Services mailing address?
Firstmark Services, PO Box 82522, Lincoln, NE 68501-2522. This is Firstmark Services's published correspondence address for general mail — forms, letters, and paperwork. Confirm it on Firstmark Services's official contact page before anything time-sensitive, since servicers sometimes use a different address for payments and can relocate.
What does Firstmark Services service?
Firstmark Services took over servicing of Discover’s roughly $10.1 billion private student loan portfolio after Discover exited student lending and sold the book in 2024; the loans are now held by Olympic Student Loan Trust with Firstmark handling day-to-day servicing.
Can I mail a payment to this address?
Check first — many servicers, including federal loan servicers, route payments to a separate PO box or lockbox from the one used for general correspondence and forms. The address above is for correspondence; look up your specific payment address on Firstmark Services's official contact page or your monthly statement before mailing a check.
Where do I mail a deferment, forbearance, or income-driven repayment form?
Send it to the address above, addressed to Firstmark Services. Include your loan or account number on the form itself, since separated cover letters and forms can get processed out of order. Many of these forms can also be submitted through your online account, which is usually faster.
How do I mail Firstmark Services a letter without a printer?
Write or upload your letter to PostPal. We print it, add your return address, and mail it for you — no printer, stamps, or post office trip needed.
Sources
Addresses verified September 2026 against official sources. Always confirm on the official site before time-sensitive filings.