Lemon Law Demand Letter — Arkansas

In Arkansas, a new vehicle is presumed a lemon if, within the first 24 months after delivery or 24,000 miles, whichever comes first, it has had three repair attempts for the same nonconformity, or one repair attempt for a defect likely to cause death or serious bodily injury. Below is a ready-to-edit lemon law demand letter with Arkansas's statute — the Arkansas Lemon Law — already cited; add your vehicle and repair history, then send it to the manufacturer.

Arkansas at a glance

Coverage window: the first 24 months after delivery or 24,000 miles, whichever comes first.
The tests: three repair attempts for the same nonconformity, or one repair attempt for a defect likely to cause death or serious bodily injury.
What this letter does: statutorily required — written notification by certified or registered mail to the manufacturer after the qualifying repair attempts, giving it a final attempt to cure; the manufacturer then has 10 days to direct you to a repair facility, which gets 10 more days to repair it.
Where it escalates: the manufacturer’s informal dispute settlement program if it has one and is certified by the Arkansas Attorney General (required first), then a civil lawsuit, where a prevailing consumer recovers attorney’s fees — filed within 2 years of first reporting the defect.
Arkansas requires this notification to go by certified or registered mail.
Arkansas has real teeth for a manufacturer that ignores this notice: if it doesn’t respond to your certified mail or doesn’t complete the final repair within 10 days, the presumption becomes non-rebuttable — meaning the manufacturer can no longer contest that you’re entitled to a remedy.

Lemon Law Demand Letter

Copy the letter below into the editor, replace the text in [brackets] with your details, and PostPal will print and mail it for you.

Subject: Lemon Law Notice — Demand for Repurchase or Replacement

[Your Name]
[Your Address]
[City, Arkansas ZIP Code]
[Your Phone Number]
[Your Email]

[Date]

[Manufacturer Name] — Customer Relations / Owner Relations
[Manufacturer Address — listed in your warranty booklet or owner's manual]

RE: Written notification under the Arkansas Lemon Law
Vehicle: [Year] [Make] [Model], VIN [VIN]

Dear [Manufacturer Name] Owner Relations,

I am the [owner / lessee] of a [Year] [Make] [Model], VIN [VIN], purchased [or leased] new on [Purchase Date] from [Dealer Name] in [City], Arkansas.

Since delivery, the vehicle has exhibited the following defect: [describe the defect and how it impairs the vehicle's use, value, or safety]. The vehicle has been presented to your authorized dealer for repair of this defect on the following occasions:

• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]

In total, the defect has been subject to [number] repair attempts, and the vehicle has been out of service for [number] days. The defect remains uncorrected.

Under the Arkansas Lemon Law (Ark. Code Ann. §§ 4-90-401 to 4-90-417), a manufacturer that cannot conform a new motor vehicle to its warranty after a reasonable number of repair attempts must replace it or refund the purchase price. After three repair attempts for the same nonconformity, or one attempt for a defect likely to cause death or serious bodily injury, within the first 24 months or 24,000 miles, you must give the manufacturer written notification by certified or registered mail, allowing it a final attempt to cure the defect. If the manufacturer fails to respond or complete that final repair within 10 days, the presumption that you are entitled to a remedy becomes non-rebuttable.

This letter is my written notification, sent by certified mail, of the nonconformity described above, giving you a final attempt to cure it. Please direct me to a repair facility within 10 days of receipt; that facility then has 10 more days to complete the repair. If you do not respond, or the repair is not completed in time, I understand the law entitles me to a remedy without further proof, and I intend to pursue replacement or a refund through your certified dispute settlement program, if you have one, or in court, without further notice to you.

Copies of my repair orders are available on request. Please respond in writing to the address above.

Sincerely,
[Your Signature]
[Your Printed Name]

What your lemon law demand letter must include

Your full name, address, and contact details
The vehicle’s year, make, model, and VIN, plus the purchase/lease date and selling dealer
A clear description of the defect and how it impairs the vehicle’s use, value, or safety
The full repair history: dates, repair-order numbers, and days out of service (Arkansas looks for three repair attempts for the same nonconformity, or one repair attempt for a defect likely to cause death or serious bodily injury)
What you are demanding — a repurchase (refund) or a comparable replacement vehicle
Proof of the mailing method — Arkansas requires this notice to go by certified or registered mail

Frequently asked questions

When does a car qualify as a lemon in Arkansas?

The defect must substantially impair the vehicle's use, value, or safety, and the manufacturer must have had a reasonable chance to fix it — in Arkansas that is presumed within the first 24 months after delivery or 24,000 miles, whichever comes first, after three repair attempts for the same nonconformity, or one repair attempt for a defect likely to cause death or serious bodily injury. Keep every repair order; the paper trail is the claim.

Do I need to use an official form?

No official form. Arkansas’s law requires this notification to go by certified or registered mail — this letter satisfies the content requirement.

Who do I send the letter to — the dealer or the manufacturer?

The manufacturer. Lemon law obligations run against the vehicle manufacturer, not the selling dealer — send it to the manufacturer’s customer/owner relations address listed in your warranty booklet or owner’s manual (PostPal’s where-to-mail directory also lists head-office addresses for major automakers like Ford, General Motors, and Tesla). Keep dealing with the dealer for the repairs themselves.

What happens after I send it?

The manufacturer has 10 days to direct you to a repair facility, which then gets 10 more days to fix the defect. If the manufacturer misses either deadline, or doesn’t respond at all, Arkansas’s law makes the presumption in your favor non-rebuttable. Otherwise, if it has a certified dispute settlement program, you generally must try that first before suing — Arkansas gives you 2 years from your first report of the defect to file.

More lemon law demand letter templates for other states

Facts verified against official sources on September 3, 2026: a.arlawhelp.org, carlemon.com.

This template is provided for convenience only. It is not legal advice and does not create a lawyer-client relationship. Court limits and rules change — confirm anything time-sensitive on the official page, and consult a qualified legal professional for advice specific to your situation.