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Lemon Law Demand Letter — Kentucky

In Kentucky, a new vehicle is presumed a lemon if, within the first 12 months after delivery or 12,000 miles, whichever comes first, it has had four repair attempts for the same defect, or the vehicle out of service a cumulative 30 or more days. Below is a ready-to-edit lemon law demand letter with Kentucky's statute — the Kentucky Lemon Law — already cited; add your vehicle and repair history, then send it to the manufacturer.

Kentucky at a glance

  • Coverage window: the first 12 months after delivery or 12,000 miles, whichever comes first.
  • The tests: four repair attempts for the same defect, or the vehicle out of service a cumulative 30 or more days.
  • What this letter does: statutorily required — written notice to the manufacturer’s customer service address (in your owner’s manual), demanding a final repair, a comparable replacement vehicle, or a refund.
  • Where it escalates: the manufacturer’s certified informal dispute settlement program (commonly BBB AUTO LINE or the Ford Dispute Settlement Board) — required first, and skipping it can be a complete defense for the manufacturer — then a Kentucky circuit court lawsuit, where pleading both the state Lemon Law and the federal Magnuson-Moss Warranty Act preserves attorney-fee shifting.
  • Send this by certified mail to the manufacturer’s customer service address in your owner’s manual so you have dated proof of delivery.

Lemon Law Demand Letter

Copy the letter below into the editor, replace the text in [brackets] with your details, and PostPal will print and mail it for you.

Subject: Lemon Law Notice — Demand for Repurchase or Replacement
[Your Name]
[Your Address]
[City, Kentucky ZIP Code]
[Your Phone Number]
[Your Email]

[Date]

[Manufacturer Name] — Customer Relations / Owner Relations
[Manufacturer Address — listed in your warranty booklet or owner's manual]

RE: Written notice and demand under the Kentucky Lemon Law (KRS § 367.842)
Vehicle: [Year] [Make] [Model], VIN [VIN]

Dear [Manufacturer Name] Owner Relations,

I am the [owner / lessee] of a [Year] [Make] [Model], VIN [VIN], purchased [or leased] new on [Purchase Date] from [Dealer Name] in [City], Kentucky.

Since delivery, the vehicle has exhibited the following defect: [describe the defect and how it impairs the vehicle's use, value, or safety]. The vehicle has been presented to your authorized dealer for repair of this defect on the following occasions:

• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]

In total, the defect has been subject to [number] repair attempts, and the vehicle has been out of service for [number] days. The defect remains uncorrected.

Under the Kentucky Lemon Law (KRS §§ 367.840 to 367.846), a manufacturer that cannot repair a nonconformity to the express warranty after a reasonable number of attempts must replace the vehicle or refund the purchase price. A reasonable number of attempts is presumed where the same defect has been subject to repair four or more times, or the vehicle has been out of service a cumulative 30 or more days, within the first 12 months or 12,000 miles.

This letter is my written notice of the defect described above and my demand for a final repair, a comparable replacement vehicle, or a refund of the full purchase price. If this is not resolved, I intend to pursue my remedies through your certified dispute settlement program, if you have one, or in court, without further notice to you.

Copies of my repair orders are available on request. Please respond in writing to the address above.

Sincerely,
[Your Signature]
[Your Printed Name]

What your lemon law demand letter must include

  • Your full name, address, and contact details
  • The vehicle’s year, make, model, and VIN, plus the purchase/lease date and selling dealer
  • A clear description of the defect and how it impairs the vehicle’s use, value, or safety
  • The full repair history: dates, repair-order numbers, and days out of service (Kentucky looks for four repair attempts for the same defect, or the vehicle out of service a cumulative 30 or more days)
  • What you are demanding — a repurchase (refund) or a comparable replacement vehicle
  • A deadline for the manufacturer to respond, and where to send its response

Frequently asked questions

When does a car qualify as a lemon in Kentucky?

The defect must substantially impair the vehicle's use, value, or safety, and the manufacturer must have had a reasonable chance to fix it — in Kentucky that is presumed within the first 12 months after delivery or 12,000 miles, whichever comes first, after four repair attempts for the same defect, or the vehicle out of service a cumulative 30 or more days. Keep every repair order; the paper trail is the claim.

Do I need to use an official form?

No official form. Send this letter to the manufacturer’s customer service address in your owner’s manual — certified mail is the recommended way to prove when it was received.

Who do I send the letter to — the dealer or the manufacturer?

The manufacturer. Lemon law obligations run against the vehicle manufacturer, not the selling dealer — send it to the manufacturer’s customer/owner relations address listed in your warranty booklet or owner’s manual (PostPal’s where-to-mail directory also lists head-office addresses for major automakers like Ford, General Motors, and Tesla). Keep dealing with the dealer for the repairs themselves.

What happens after I send it?

Kentucky generally requires you to use the manufacturer’s certified dispute program first — commonly BBB AUTO LINE or the Ford Dispute Settlement Board — before suing; skipping it can be a complete defense for the manufacturer. If that doesn’t resolve it, you can sue in circuit court, pleading both the state Lemon Law and the federal Magnuson-Moss Warranty Act to preserve your right to attorney’s fees.

More lemon law demand letter templates for other states

Facts verified against official sources on September 3, 2026: yourlemonlawrights.com, legalclarity.org.

This template is provided for convenience only. It is not legal advice and does not create a lawyer-client relationship. Court limits and rules change — confirm anything time-sensitive on the official page, and consult a qualified legal professional for advice specific to your situation.