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Lemon Law Demand Letter — Utah

In Utah, a new vehicle is presumed a lemon if, within the earlier of the express warranty term or 1 year after original delivery, it has had four repair attempts for the same nonconformity, or the vehicle out of service to the consumer a cumulative 30 or more business days. Below is a ready-to-edit lemon law demand letter with Utah's statute — the Utah Lemon Law — already cited; add your vehicle and repair history, then send it to the manufacturer.

Utah at a glance

  • Coverage window: the earlier of the express warranty term or 1 year after original delivery.
  • The tests: four repair attempts for the same nonconformity, or the vehicle out of service to the consumer a cumulative 30 or more business days.
  • What this letter does: before filing a civil action, you must give the manufacturer written notice of the nonconforming condition and demand its correction, giving the manufacturer an opportunity to cure it.
  • Where it escalates: the manufacturer’s certified informal dispute settlement program if it has one, or a civil action in court.
  • Certified mail with return receipt is the standard way to send this notice and demand, so you have dated proof of when the manufacturer received it.
  • Utah’s warranty period is extended by any time repair service isn’t available because of war, strike, fire, flood, or another natural disaster.

Lemon Law Demand Letter

Copy the letter below into the editor, replace the text in [brackets] with your details, and PostPal will print and mail it for you.

Subject: Lemon Law Notice — Demand for Repurchase or Replacement
[Your Name]
[Your Address]
[City, Utah ZIP Code]
[Your Phone Number]
[Your Email]

[Date]

[Manufacturer Name] — Customer Relations / Owner Relations
[Manufacturer Address — listed in your warranty booklet or owner's manual]

RE: Written notice and demand under the Utah Lemon Law (Utah Code § 13-20)
Vehicle: [Year] [Make] [Model], VIN [VIN]

Dear [Manufacturer Name] Owner Relations,

I am the [owner / lessee] of a [Year] [Make] [Model], VIN [VIN], purchased [or leased] new on [Purchase Date] from [Dealer Name] in [City], Utah.

Since delivery, the vehicle has exhibited the following defect: [describe the defect and how it impairs the vehicle's use, value, or safety]. The vehicle has been presented to your authorized dealer for repair of this defect on the following occasions:

• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]
• [Date] — [Repair order #] — [What was done]

In total, the defect has been subject to [number] repair attempts, and the vehicle has been out of service for [number] days. The defect remains uncorrected.

Under the Utah Lemon Law (Utah Code §§ 13-20-1 to 13-20-8), a manufacturer that cannot conform a new motor vehicle to its warranty after a reasonable number of repair attempts must replace it or refund the purchase price. A reasonable number of attempts is presumed where the same nonconformity has been subject to repair four or more times, or the vehicle has been out of service a cumulative 30 or more business days, within the earlier of the express warranty term or 1 year after delivery. Before filing a civil action, you must give the manufacturer written notice of the nonconforming condition and demand its correction.

This letter is my written notice of the nonconforming condition described above, and my demand that you correct it. If it is not corrected, I intend to pursue replacement or a refund through your certified dispute settlement program, if you have one, or in court, without further notice to you.

Copies of my repair orders are available on request. Please respond in writing to the address above.

Sincerely,
[Your Signature]
[Your Printed Name]

What your lemon law demand letter must include

  • Your full name, address, and contact details
  • The vehicle’s year, make, model, and VIN, plus the purchase/lease date and selling dealer
  • A clear description of the defect and how it impairs the vehicle’s use, value, or safety
  • The full repair history: dates, repair-order numbers, and days out of service (Utah looks for four repair attempts for the same nonconformity, or the vehicle out of service to the consumer a cumulative 30 or more business days)
  • What you are demanding — a repurchase (refund) or a comparable replacement vehicle
  • A deadline for the manufacturer to respond, and where to send its response

Frequently asked questions

When does a car qualify as a lemon in Utah?

The defect must substantially impair the vehicle's use, value, or safety, and the manufacturer must have had a reasonable chance to fix it — in Utah that is presumed within the earlier of the express warranty term or 1 year after original delivery, after four repair attempts for the same nonconformity, or the vehicle out of service to the consumer a cumulative 30 or more business days. Keep every repair order; the paper trail is the claim.

Do I need to use an official form?

No official form. Utah’s law requires written notice to the manufacturer, demanding correction of the defect — this letter satisfies that; certified mail with return receipt is the standard, practical way to send it.

Who do I send the letter to — the dealer or the manufacturer?

The manufacturer. Lemon law obligations run against the vehicle manufacturer, not the selling dealer — send it to the manufacturer’s customer/owner relations address listed in your warranty booklet or owner’s manual (PostPal’s where-to-mail directory also lists head-office addresses for major automakers like Ford, General Motors, and Tesla). Keep dealing with the dealer for the repairs themselves.

What happens after I send it?

If the manufacturer maintains a certified informal dispute settlement program, you may need to try it first. Otherwise, or if you’re dissatisfied with the outcome, you can pursue replacement or a refund in court.

More lemon law demand letter templates for other states

Facts verified against official sources on September 3, 2026: codes.findlaw.com, codes.findlaw.com.

This template is provided for convenience only. It is not legal advice and does not create a lawyer-client relationship. Court limits and rules change — confirm anything time-sensitive on the official page, and consult a qualified legal professional for advice specific to your situation.